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Parrot Pen
GUARANTEE
PRODUCTION TIME
SHIPPING METHOD
SPLIT DESTINATIONS
CHANGE OF IMPRINT COLOR
CHANGE OF COPY
CO-OP PRICING
COD SHIPMENTS
PACKAGING
SPECULATIVE SAMPLES
PROOFS
PRICE CHANGES
RETURNS
INSURANCE AND HANDLING
SAMPLES
DISCLAIMER
PRODUCT AVAILABILITY
GUARANTEE
All Parrot Pens are fully guaranteed against defects in materials and workmanship.

PRODUCTION TIME
Shipment will be made 7 to 10 business days from the date order is received. When proofs are involved, production time begins upon approval of the proof. Prior factory approval is needed forexpedited shipping.

SHIPPING METHOD
All shipments F.O.B. factory, Petersburg, VA. Unless otherwise requested, we will ship via UPS or FedEx, using the best and most economical service to ensure on time delivery. Shipments to post office boxes, APO and FPO addresses will be sent via the U.S. Postal Service. It is your responsibility to provide any necessary customs documentation for shipments to foriegn countries (e.g., NAFTA papers, customs declarations, invoices, etc.). We cannot control the length of time in transit once shipment leaves our factory. Any charges incurred by us for shipping to addresses provided on your purchase orders will be billed separately.

SPLIT DESTINATIONS
$7.00 per destination.

CHANGE OF IMPRINT COLOR
$10.00 per change.

CHANGE OF COPY
$25.00 per change. Imprints must have a commonality. Minimum per imprint must be for at least one-half of the minimum listed for the item. Absolute minimum orders do not qualify.

OVER AND UNDER RUNS
We reserve the right to ship 5% over or under quantity ordered. If you want an exact quantity shipped, add $15.00 .

CO-OP PRICING
Use end quantity pricing with the catalog minimum.

COD SHIPMENTS
Not available.

PACKAGING
Bulk packaing is standard. For packaging in units of less than 500 pens per box, or other special packaing needs such as plastic bags, please call for quote.

SPECULATIVE SAMPLES
$25.00 plus cost of shipping.

PROOFS
Paper or email proofs $10.00. Item proofs $25.00.

PRICE CHANGES
Prices listed supersede all those previously listed. These prices are subject to change with 30 days notice.

RETURNS
Authorization from factory is required prior to return of merchandise. Unauthorized returns will be refused and returned to sender. No credit will be issued for merchandise that is unavailable for return to factory .

INSURANCE AND HANDLING
$2.50 per box.

SAMPLES
Provided at no charge and will be sent out via First Class Mail. We will send out samples via UPS or FedEx using a valid account number that must be provided at the time of request.

DISCLAIMER
Any company names, service marks, logos or trademarks shown in this catalog do not express or imply any endorsement by the registered owners of such service marks, logos or trademarks, and are shown merely for effect and quality of imprint. The Distributor and their client agree thatthey bear responsibility, when placing an order for imprint, that they have the right to reproduce a logo or design, and that in the event of a claim, they will hold Parrot Pen free of legal liability
for any unauthorized use.

PRODUCT AVAILABILITY
Every effort is made to have a sufficient stock on hand of standard color barrels and trim, however, for orders which exceed the catalog quantities, delays in shipment may occur due to availability of the items from our suppliers. Colors not listed in the catalog are custom-made for each order. In such instances a minimum quantity may be required and may take additional time to procure from our suppliers. We will notify you of any delays or minimum quantities required to fill your order.
THIRD PARTY/CUSTOMER DIRECTED FREIGHT
We are happy to provide shipping other then our UPS/FEDEX accounts. If customer directs Parrotpen to utilize their designated UPS/FEDEX account there will be a $10.00 (G) customer directed freight charge.